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What data is being collected?
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We collect only professional data: names, job titles, company of work, work address, work email address and work telephone number. Within our Customer Relationship Management database we will collect records of business communications such as date and content of telephone calls, face-to-face meetings. We do not collect personal data.
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These details are consensually collected in several ways: from sales outreach, from events, from purchased marketing lists, from our website.
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On our website we use cookies and/or tags to help us identify what content is being viewed, however this information is anonymous and doesn’t identify users.
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If you ask us for more information via our website form or email address you are consenting to be contacted by us in an informational capacity.
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You can unsubscribe from any further contact by using the clear unsubscribe option in emails that we send to you or by emailing info@fastindx.com with the name and email address we are using to contact you and ask us to remove you from our database.
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Will the data be shared with any third parties?
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We do not share our data with any third parties. Our data is stored with 2 professional data management platforms as below.
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How will the information be used?
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We use the information to contact about our products and services that we think may be of professional interest to that person. That contact may be by email or telephone.
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Where and for how long will the data be stored?
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Your Cloud Index Solution data will be stored in a secured cloud environment and will be stored for as long as your Account is open. All data will be deleted if you close your account, however we do retain previous customer's email addresses to ensure we recognize any returning customers.
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Our marketing data is stored in 2 places:
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1. Within our marketing automation tool – Drip
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2. Within our CRM tool – Pipedrive
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And is subject to the stringent security and privacy standards of each platform.
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We hold data while the channels of communication with each individual are open, which is a varied length of time.
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Your rights
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At any point you can inform us that you wish for your information to be removed from our database. There are 2 ways to do this:
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Use the Unsubscribe option that is clearly shown on any email we send to you.
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Email us at info@fastindx.com with the name and email address we are using to contact you and ask us to remove you from our database.
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